Privacy Policy

Introduction

Ezzer Tech("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We collect information in the following ways:

• Information you provide: When you fill out our contact form, we collect your name, email address, business type, and message content.
• Analytics data: With your consent, we use PostHog to collect anonymous usage data including pages visited, time on site, and interactions with our website.
• Session recordings: With your consent, we may record browsing sessions to improve user experience. Passwords and sensitive fields are automatically masked.

How We Use Your Information

• To respond to your inquiries and provide customer support
• To improve our website and services
• To analyze how visitors use our site
• To send you information you've requested

Cookies and Tracking

We use cookies and similar tracking technologies only after you provide consent. You can accept or decline cookies when you first visit our site. Your preference is stored locally and respected on future visits.

If you decline cookies, we will not collect any analytics data or record sessions. The website will still function normally.

Third-Party Services

We use the following third-party services:

• PostHog: For analytics and session recordings.View their privacy policy
• Calendly: For scheduling consultations.View their privacy policy
• Firebase: For hosting and email services.View their privacy policy

Data Retention

We retain your contact form submissions for as long as necessary to respond to your inquiry and maintain our business relationship. Analytics data is retained according to PostHog's data retention policies.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for analytics tracking at any time
• Object to processing of your data

To exercise any of these rights, please contact us at contact@ezzertech.com

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: